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Terms of Service

Last updated: October 16, 2026 · Version 2026-10-16

1. Parties and Agreement

These Terms of Service (the “Terms”) constitute a binding agreement between you (“you”, “Customer”) and the operator of NAPSPAN (“NAPSPAN,” “we,” “us,” or “our”):

Roman Kotenko, sole proprietor (фізична особа-підприємець / private entrepreneur), registered in Ukraine.

Postal address: available on request via the contact address below.

Contact: [email protected]">[email protected]

EU representative pursuant to Article 27 GDPR: see the NAPSPAN Imprint / Legal Notice.

By accessing or using the NAPSPAN API, website, developer portal, live map, documentation, or any related service (collectively, the “Service”), you accept these Terms together with the applicable Privacy Policy, Cookie Policy, and Refund & Withdrawal Policy.

If you do not agree to these Terms, do not use the Service.

If you use the Service on behalf of a company or other organization, you represent that you have authority to bind that organization to these Terms. In that case, “you” and “Customer” include that organization.

2. Consumers and Business Users

The Service may be offered to both businesses and consumers.

Where these Terms grant rights or impose obligations specifically applicable to consumers, that treatment is stated expressly.

Nothing in these Terms excludes, restricts, or limits mandatory consumer rights applicable under the law of the consumer's country of habitual residence.

Mandatory statutory rights concerning digital services, withdrawal, conformity, refunds, or access to courts prevail over any conflicting provision of these Terms.

3. Description of the Service

NAPSPAN provides a REST API and related services that aggregate, normalize, classify, and process publicly available transportation and mobility data from European National Access Points (“NAPs”), public DATEX II feeds, government and public-sector data services, and other transportation-related sources.

The Service may include:

  • normalized transportation data
  • traffic events
  • roadworks and construction information
  • road closures and restrictions
  • weather-related transportation information
  • traffic cameras and other infrastructure features
  • truck parking and EV charging information
  • truck and weight restrictions
  • routing and corridor information
  • analytics and statistical information
  • documentation
  • developer tools and portal services
  • live maps; and
  • on plans that include it, truck-routing functionality.

NAPSPAN combines information from multiple sources into common schemas and data models. Different sources may be subject to different licenses, terms, attribution requirements, technical conditions, and restrictions.

4. Account Registration

To use API endpoints that require authentication, you must create an account and obtain an API key.

You agree to:

  • provide accurate, current, and complete registration information
  • keep your account credentials and API keys confidential and secure
  • notify NAPSPAN without undue delay of unauthorized use of your account
  • accept responsibility for activity carried out through your account; and
  • comply with the age and legal-capacity requirements applicable to you.

You may not share your API key or account credentials with another person or organization except as expressly permitted by NAPSPAN in writing.

5. Acceptable Use

You agree not to:

  • share, publish, expose, or redistribute your API keys or account credentials
  • exceed the rate limits, quotas, or other technical limits applicable to your subscription
  • use the Service for any unlawful purpose or in violation of applicable EU, national, or third-country law
  • attempt to reverse-engineer, decompile, or derive source code from the Service, except to the extent expressly permitted by applicable mandatory law, including Article 6 of Directive 2009/24/EC where applicable
  • use automated means to scrape or bulk-download data beyond normal API usage or expressly permitted export functionality
  • interfere with, disrupt, overload, or impose disproportionate load on the Service or its infrastructure
  • circumvent authentication, rate limits, access controls, or other technical restrictions
  • misrepresent NAPSPAN as the original source of upstream data
  • remove or obscure applicable source attribution, disclaimers, notices, or other mandatory source information
  • process personal data obtained through the Service in violation of the GDPR, ePrivacy rules, or other applicable data-protection law
  • use the Service in a manner prohibited by an applicable upstream source condition; or
  • use the Service to create a substantially equivalent substitute for NAPSPAN as a standalone transportation-data service in a manner intended to replace or compete directly with NAPSPAN's data-access service.

Embedded and Product Use

Nothing in these Terms prohibits you from incorporating NAPSPAN Normalized Data into your own products, applications, services, analytics, operational systems, or workflows, or from making information derived from or incorporating such data available to your own end users, provided that you comply with these Terms and all applicable upstream source conditions.

Permitted product use may include:

  • displaying transportation information to end users
  • incorporating data into customer-facing or driver-facing applications
  • caching data as reasonably necessary to operate your product
  • filtering, transforming, normalizing, aggregating, enriching, or combining data
  • using data in analytics and operational workflows
  • processing data through artificial intelligence or machine-learning systems
  • generating alerts, summaries, recommendations, predictions, and other derived outputs; and
  • combining NAPSPAN data with your own data or independently obtained data.

Standalone Redistribution and Data Services

Unless NAPSPAN has expressly granted additional downstream redistribution rights in writing, your subscription does not grant you the right to resell, sublicense, publish, distribute, or otherwise make NAPSPAN Data available as a standalone or substantially equivalent:

  • data feed
  • API
  • database
  • dataset
  • data subscription; or
  • competing transportation-data service.

This restriction applies whether the data is redistributed unchanged or has been reformatted, renamed, reorganized, minimally modified, or combined with a small amount of additional information.

For clarity, a Customer Product that uses NAPSPAN Normalized Data as an input or component is not, by itself, a prohibited competing data service merely because that Customer Product displays information derived from NAPSPAN data.

If you require the right to provide NAPSPAN Data itself to third parties as a standalone feed, API, database, dataset, or substantially equivalent data service, you must obtain a separate written agreement or other express authorization from NAPSPAN.

6. Subscription Plans, Pricing, and Payment

The Service is offered under tiered subscription plans. Plan details, including pricing, rate limits, quotas, jurisdictions, features, and included functionality, are listed on the NAPSPAN website or in the applicable order or subscription.

  • Subscriptions are billed monthly or annually in advance, as selected at checkout.
  • Prices and applicable taxes are displayed at checkout before you commit to the purchase.
  • Payment is processed by Paddle.com Market Limited or another designated merchant of record.
  • Paddle's applicable checkout and payment terms apply in addition to these Terms.
  • Failure to pay may result in suspension or termination after any legally required or commercially reasonable cure period.

Changes to Plan Features and Pricing

NAPSPAN may add features, additional capacity, jurisdictions, or expanded functionality to a plan at any time.

Where NAPSPAN intends to materially reduce or remove an existing feature or increase the price for existing subscribers, NAPSPAN will provide at least 30 days' advance notice by email and/or website notice, except where a shorter period is reasonably necessary because of legal, security, regulatory, or urgent operational requirements.

A material commercial change normally takes effect at the start of the next renewal period and does not apply retroactively or mid-period.

Discontinuation of the Service. If NAPSPAN decides to discontinue the Service as a whole, NAPSPAN will give at least 90 days' advance notice by email and by notice on the website. This does not limit the suspension or termination of an individual account for the reasons set out in these Terms.

Mandatory consumer rights under applicable law are not affected.

6A. Truck-Routing Feature

Where your subscription includes truck-routing, you may submit an origin, destination, optional waypoints, and a truck profile, including dimensions, weight, axle count, and applicable hazmat information, to the routing endpoint and receive an optimized truck-legal route enriched with NAPSPAN traffic, work-zone, restriction, and related data along the path.

  • Routing usage is metered against a monthly routing-call quota specified by your plan.
  • The quota resets at the start of each applicable billing period.
  • Unused routing calls do not roll over unless expressly stated otherwise.
  • When your routing quota is exhausted, the routing endpoint may return HTTP 429 Too Many Requests.
  • Additional routing capacity may be available through top-up packs.
  • Truck routing is a planning and decision-support tool.
  • You must independently verify route suitability where routing information is material to safety-critical or life-safety decisions.
  • Restriction, clearance, traffic, and other transportation information may be incomplete, inaccurate, delayed, stale, or unsuitable for a particular vehicle or operating condition.

6B. Top-Up Packs

Routing-call top-up packs are one-time purchases that provide additional routing calls in addition to your monthly subscription quota.

  • Top-up calls are consumed according to the applicable plan rules.
  • Unless otherwise stated at purchase, unused top-up calls expire at the end of the subscription period in which they were purchased.
  • Top-up purchases by business users are final and non-refundable except where required by applicable law or expressly provided by NAPSPAN.
  • Consumer withdrawal rights, where applicable, are governed by Section 7 and the Refund & Withdrawal Policy.
  • Top-up packs are not automatically renewed unless expressly stated otherwise.
  • Each top-up purchase is a separate transaction.

6C. Auto-Saved Routes

For convenience, the routing endpoint may automatically persist the inputs and computed result of a routing request for a limited period (the “auto-save TTL”).

During the applicable TTL, you may re-fetch the route and refresh supported enrichment overlays without consuming an additional routing call where the Service provides that functionality.

After the TTL expires, an auto-saved route may be deleted and may no longer be available for re-fetch.

You may explicitly persist a route for longer where the Service provides such functionality. Persistent routes are retained in accordance with the NAPSPAN Privacy Policy.

NAPSPAN does not guarantee that traffic, work-zone, restriction, or other enrichment information refreshed after the original route computation remains current.

For time-sensitive routing, recompute and independently verify the route.

Nothing in this section limits mandatory statutory rights of consumers.

7. Right of Withdrawal — Consumers Only

If you are a consumer resident in the European Economic Area, you have the right to withdraw from this contract within 14 days from the date the contract is concluded, without giving any reason, pursuant to Article 9 of Directive 2011/83/EU. Consumers resident elsewhere may have an equivalent statutory right; where national law provides a longer or differently calculated period, that period applies.

The applicable procedure, exceptions, and consequences are described in the NAPSPAN Refund & Withdrawal Policy (published at /refund.html).

Where applicable law permits a digital service to begin immediately during a withdrawal period and permits the withdrawal right to lapse or be reduced following express consumer consent, NAPSPAN may request the legally required consent and acknowledgment at checkout.

NAPSPAN will not rely on a contractual waiver of mandatory consumer rights.

Where national law provides a wider or differently calculated withdrawal or refund right, that right prevails.

8. Free Trial

NAPSPAN may offer a free trial for selected plans or features.

Unless expressly stated otherwise:

  • no payment information is required to start the free trial
  • the trial provides access only to the functionality specified at signup
  • trial usage remains subject to these Terms
  • trial accounts may be subject to rate limits and data-delay limitations; and
  • the trial does not automatically become a paid subscription unless the applicable checkout expressly provides for conversion and the required consumer disclosures and consent have been obtained.

NAPSPAN may terminate or restrict trial access in cases of abuse, excessive automated usage, circumvention of limits, or other violation of these Terms.

9. Data, Normalization, Source Rights, and Attribution

NAPSPAN aggregates and normalizes transportation and infrastructure data from European National Access Points, public DATEX II feeds, government agencies, public-sector services, and other data providers.

NAPSPAN does not claim ownership of underlying source data merely because NAPSPAN accesses, aggregates, normalizes, transforms, or processes that data.

Rights in underlying source data remain with the applicable government agency, NAP, data provider, licensor, contractor, vendor, or other rights holder.

NAPSPAN Normalized Data

For purposes of these Terms, “NAPSPAN Normalized Data” means transportation and mobility information processed by NAPSPAN into its common data model through activities such as extraction, normalization, classification, schema mapping, geospatial transformation, deduplication, aggregation, filtering, and other processing.

NAPSPAN Normalized Data may contain facts or information originating from upstream sources.

Normalization does not by itself eliminate contractual, licensing, intellectual-property, attribution, privacy, or other restrictions applicable to underlying source material.

NAPSPAN does not represent that every item of information available through the Service is subject to unrestricted commercial use, redistribution, sublicensing, or downstream dissemination.

Source-Specific Rights

You are responsible for reviewing and complying with the applicable license, attribution, notice, privacy, and usage requirements associated with source data you receive through the Service.

Each applicable upstream provider's terms, licenses, attribution requirements, and other conditions continue to apply to downstream use to the extent applicable.

The NAPSPAN data-source catalogue identifies source information and applicable attribution or usage requirements where available.

Attribution

Where an upstream provider requires attribution, you must preserve and display the required attribution in the manner required by that provider.

Where NAPSPAN supplies source attribution, credits, disclaimers, or notices in an attribution block or other metadata accompanying an API response, you must not remove or obscure them where the applicable source requires their preservation or display.

For customer-facing products, required attribution must be presented in a reasonably visible and appropriate location consistent with the applicable source requirements.

Attribution alone does not grant a right to use, reproduce, redistribute, sublicense, or commercially exploit data where the applicable source terms do not otherwise provide that right.

Pass-Through of Upstream Conditions

Some upstream providers require NAPSPAN to pass their conditions on to recipients of their data.

Accordingly, you agree to:

  • comply with the conditions, restrictions, attribution requirements, privacy requirements, and notices of every upstream source whose data you receive through the Service
  • inform persons or organizations to whom you make applicable source data available, including customers and end users where applicable, of relevant conditions and material limitations of the data
  • preserve required source attribution, disclaimers, notices, and other mandatory information
  • impose these same obligations on those recipients by contract, so that the conditions continue to flow down the chain; and
  • upon reasonable written request from NAPSPAN, provide information reasonably necessary to demonstrate compliance with applicable upstream conditions.

Every API response carries the applicable per-source credit, and where a source requires one its disclaimer, in the attribution block; the full catalogue is published at /data-sources. Those texts are the conditions referred to above and must travel with the data.

Disclosure of Onward Redistribution

Some upstream providers require NAPSPAN to identify to them, by name, the intermediate and third-party disseminators who receive their data through the Service, and to keep that information current. NAPSPAN cannot meet that obligation unless you tell us.

Accordingly, if you make source data received through the Service available outside your own organization — by redistributing, reselling, sublicensing, or publishing it, or by providing it through a product or service used by persons who are not your personnel — you agree to:

  • notify us at [email protected] that you do so, before you begin or promptly afterwards
  • identify the legal name of your organization, the product or service through which the data is made available, and the general nature of its recipients; and
  • notify us promptly when that information changes, including when you cease to make the data available in that way.

NAPSPAN may disclose that information to an upstream provider where that provider's terms require it. NAPSPAN will not disclose your pricing, your request volumes, or the identity of your own customers for this purpose unless an upstream provider's terms specifically require it and NAPSPAN has told you so beforehand.

Failure to provide or to update this information is a breach of these Terms and may be treated as grounds for suspension under Section 15.

Specific Source Conditions

Some sources available through NAPSPAN are subject to additional conditions.

For example, information derived from German motorway parking services may be subject to specific restrictions concerning accuracy, statistical processing, privacy, vehicle identification, onward disclosure, and liability.

Where an upstream provider imposes source-specific restrictions, those restrictions prevail over any general permission contained in these Terms to the extent of the conflict.

NAPSPAN may add, remove, or modify access to a particular source where the upstream provider changes its terms, availability, technical interface, licensing conditions, or legal requirements.

German Truck-Parking Occupancy (Toll Collect Stellplatz-Informationsdienst)

Occupancy for German motorway parking sites is derived by Toll Collect GmbH from position data of the German HGV tolling system. It is an aid for identifying occupied parking areas, not a measurement of individual spaces, and not a reliable or exact prediction of the spaces actually free.

Figures are statistically extrapolated, floored by a three-vehicle data-protection cohort, rounded up to the next 5 % (values above 100 % are possible), and sites the tolling system cannot measure reliably report an unknown status. Some sites' readings are republished from another operator; those rows carry parking_status_description and occupancy_republished_from.

Opening status originates from the Autobahn GmbH BISStra register and is synchronised at most monthly, so short-notice closures may not be reflected. Toll Collect gives no warranty of accuracy, completeness, or timeliness.

You must pass these limitations on to your own recipients; you must not process the data to identify individual vehicles or persons, including in combination with other data or by means of artificial intelligence; and you must not make the data available in any form that could create liability for Toll Collect towards third parties.

Expressive Source Material

Some upstream sources may contain descriptive text, photographs, video, maps, logos, trademarks, or other expressive material.

A general right to use NAPSPAN Normalized Data does not automatically grant a right to reproduce or redistribute such source-specific expressive material.

Where NAPSPAN identifies particular source material as subject to additional restrictions, those restrictions apply.

10. Service Availability

The Service is provided on a best-effort basis unless you have a separate written SLA with NAPSPAN.

Starter and Pro plans do not include a contractual uptime guarantee or specific uptime percentage unless expressly stated otherwise.

The Service may be temporarily unavailable because of:

  • scheduled maintenance
  • upstream data-source outages
  • upstream provider maintenance or changes
  • infrastructure failures
  • telecommunications or internet failures
  • force majeure events; or
  • other circumstances outside NAPSPAN's reasonable control.

Enterprise customers may negotiate a written SLA specifying uptime targets, response times, support obligations, and service credits.

Routing Availability

The truck-routing endpoint may depend on third-party routing providers or other upstream infrastructure.

NAPSPAN does not guarantee 100% uptime for the routing endpoint and may return HTTP 502 routing_unavailable or another appropriate error during upstream outages, throttling, maintenance, or contractual service interruptions.

An upstream routing-provider outage does not, by itself, constitute a material failure of NAPSPAN where NAPSPAN is otherwise operating the Service in accordance with these Terms and any applicable SLA.

Mandatory consumer rights are not affected.

11. Intellectual Property

The NAPSPAN Service, including its software, API design, API schema, source code, documentation, developer tools, brand, website, data model, taxonomy, normalization layer, processing logic, and other proprietary components, is the intellectual property of Roman Kotenko or the applicable rights holder.

NAPSPAN's normalization layer and related processing methods constitute part of the Service. This does not mean that NAPSPAN claims ownership of underlying facts or source data merely because those facts are processed through the Service.

Subject to these Terms and your applicable subscription, NAPSPAN grants you a limited, non-exclusive, non-transferable, revocable right to access and use the Service.

No rights are granted by implication or estoppel.

Except as expressly permitted by these Terms or a separate written agreement, you may not copy, reproduce, reverse-engineer, commercially exploit, or create a competing service from NAPSPAN's proprietary software, API implementation, documentation, or other proprietary components.

12. Liability

To the maximum extent permitted by applicable law, NAPSPAN and Roman Kotenko shall not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, revenues, data, business opportunities, goodwill, or anticipated savings, arising out of or relating to the Service.

To the maximum extent permitted by applicable law, NAPSPAN's total aggregate liability for claims arising out of or relating to the Service shall not exceed the amount actually paid by you to NAPSPAN for the Service during the twelve (12) months preceding the event giving rise to the claim.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited under applicable law. In particular, nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for intent or gross negligence.

Nothing in these Terms limits mandatory consumer remedies under applicable law.

13. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the Service is provided “AS IS” and “AS AVAILABLE.”

NAPSPAN does not warrant that:

  • data is accurate
  • data is complete
  • data is current
  • data is available continuously
  • upstream sources will remain available
  • upstream data will remain unchanged
  • routing results will be suitable for a particular vehicle or operating condition; or
  • the Service will satisfy every particular business, operational, or regulatory requirement.

Transportation information may be delayed, incomplete, inaccurate, stale, inconsistent with actual road conditions, or affected by changes in upstream systems.

You are responsible for independently verifying information before relying on it for safety-critical, life-safety, regulatory, or other high-consequence decisions.

To the maximum extent permitted by law, NAPSPAN disclaims implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, except to the extent such disclaimers are prohibited by applicable law.

Nothing in this section excludes mandatory consumer conformity or warranty rights. For consumers, the statutory conformity and warranty rights for digital content and digital services under Articles 11-14 of Directive (EU) 2019/770, and the national law transposing it, apply in full and are neither waived nor limited by this clause.

14. Indemnification

To the maximum extent permitted by applicable law, business users agree to defend, indemnify, and hold harmless NAPSPAN and Roman Kotenko from claims, liabilities, damages, losses, costs, and reasonable expenses arising out of or relating to:

  • your breach of these Terms
  • your use of the Service outside the rights granted by these Terms
  • your redistribution or downstream use of data in violation of applicable source conditions
  • your failure to provide required attribution or notices
  • your products, applications, or services that incorporate NAPSPAN data; or
  • your violation of applicable law or third-party rights.

This obligation does not require you to indemnify NAPSPAN for liability caused solely by NAPSPAN's own gross negligence, willful misconduct, or other liability that cannot lawfully be shifted to you.

Nothing in this section limits mandatory consumer rights.

15. Termination and Suspension

NAPSPAN may suspend or terminate access to the Service for:

  • violation of these Terms
  • non-payment
  • misuse of API credentials
  • excessive or abusive traffic
  • unauthorized redistribution
  • violation of applicable upstream source conditions
  • unlawful processing of personal data; or
  • conduct that materially threatens the Service, NAPSPAN, its customers, upstream providers, or third parties.

Where reasonably practicable and where the violation is curable, NAPSPAN may provide notice and an opportunity to cure before termination.

Upon termination:

  • API keys may be revoked
  • you must cease using the Service
  • you must cease uses that are no longer authorized
  • accrued payment obligations remain due; and
  • refunds are handled according to the applicable Refund & Withdrawal Policy and mandatory law.

Termination does not automatically terminate provisions that by their nature should survive termination, including intellectual property, source conditions, liability limitations, indemnification, dispute resolution, and other continuing obligations.

16. Changes to Terms

NAPSPAN may modify these Terms from time to time.

Material changes will normally be communicated by email and/or website notice at least thirty (30) days before taking effect, except where a shorter period is reasonably necessary because of legal, security, regulatory, or urgent operational requirements.

If you do not agree to a material change, you may cancel your subscription before the change takes effect.

Continued use of the Service after the effective date constitutes acceptance of the updated Terms, subject always to mandatory consumer rights.

The version applicable to a particular transaction is the version effective at the relevant time unless a separately agreed written agreement provides otherwise.

17. Governing Law and Dispute Resolution

For business users: these Terms are governed by the laws of Ukraine, without regard to its conflict-of-laws rules, and the competent courts of the operator's place of business have exclusive jurisdiction.

For consumers: the choice of Ukrainian law above does not deprive you of the protection afforded by the mandatory provisions of the law of your country of habitual residence within the EEA, in accordance with Article 6 of Regulation (EC) No 593/2008 (Rome I). You may bring proceedings against us in the courts of your country of habitual residence, and we may bring proceedings against you only in those courts, in accordance with Articles 17-19 of Regulation (EU) No 1215/2012 (Brussels I recast).

The United Nations Convention on Contracts for the International Sale of Goods (CISG) is excluded.

The parties will first attempt in good faith to resolve any dispute arising out of or relating to these Terms or the Service through direct negotiation.

Where permitted by applicable law, disputes may be submitted to binding arbitration or the competent courts specified in the applicable legal notice or agreement.

Nothing in this section prevents either party from seeking temporary, preliminary, or injunctive relief where necessary to protect intellectual property, confidential information, API credentials, Service infrastructure, or other legitimate interests.

Nothing in this section deprives consumers of any mandatory right to bring proceedings before a competent court in their country of habitual residence.

If you have a complaint, please contact us first at [email protected]; we aim to respond within 14 days. We are not currently committed to, and are not obliged to, participate in any consumer alternative dispute resolution (ADR) scheme. The EU Online Dispute Resolution platform was repealed with effect from 20 July 2025 and is therefore no longer available.

18. General Terms

Entire Agreement

These Terms, together with any applicable order, subscription terms, written SLA, Refund & Withdrawal Policy, Privacy Policy, and other written agreement expressly incorporated into the Service, constitute the agreement concerning your use of the Service.

If a separately signed written agreement conflicts with these Terms, the signed written agreement controls to the extent of the conflict.

Severability

If any provision is found invalid or unenforceable, that provision will be enforced to the maximum extent permitted by law and the remaining provisions will remain in effect.

No Waiver

Failure to enforce a provision does not constitute a waiver of the right to enforce that provision later.

Assignment

You may not assign or transfer your rights or obligations under these Terms without NAPSPAN's prior written consent, except where applicable law provides otherwise.

NAPSPAN may assign these Terms in connection with a merger, reorganization, sale of substantially all assets, or transfer of the Service.

Force Majeure

NAPSPAN is not responsible for delay or failure to perform caused by circumstances outside its reasonable control, including upstream service failures, internet or telecommunications failures, infrastructure outages, government actions, natural disasters, war, civil unrest, labor disputes, or other force majeure events.

19. Contact

For questions about these Terms, source rights, attribution requirements, enterprise licensing, or downstream use, contact:

NAPSPAN Roman Kotenko Email: [email protected]">[email protected]

20. Effective Date

These Terms are effective as of September 10, 2026.

© 2026 NAPSPAN. All rights reserved.

© 2026 NAPSPAN. All rights reserved.
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